Shipping & Returns

 

Shipping & Returns

Please read the shipping and return policies completely BEFORE purchasing.
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By purchasing any products from this website, you are acknowledging & agree to all policies & statements posted on this website by Stripper Boutique you have any questions about any of our policies, please feel free to contact us at any time at stripperboutique@stripperboutique.net
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PLEASE READ THIS CAREFULLY.
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Shipping Times and Policies
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How long does it take for my order to arrive?
Order Processing Time - This is the time from when you place your order until it is ready to ship. We do our best to ship within 7 days after you place your order (weekdays only). Shipments are not made on weekends or holidays, because UPS does not pick up and our warehouses are closed on weekends and holidays. So, if you place an order on Friday afternoon, the earliest possible shipping date is on Monday, but due to processing time, usually on Wednesday. Orders with rush shipping are given priority and are shipped first. We do not accept cancellations on orders due to an order not getting to you soon enough. If it is over the time frames listed for backorders, we dont do this because many people expect orders to get to them in a certain time frame without checking to make sure an item is in stock, or requesting express shipping. Due to normal situations with any company, there are times when items are temporarily out of stock. We usually get these items back in stock in a very reasonable time frame. If you need an item quickly, or for a certain event, please check to make sure it is in stock, and/or request express shipping to make sure it gets to you in time. We are not responsible for shipping companies times, such as UPS or Federal express. The standard ground shipping times vary greatly, and we cannot be responsible for this. We do our very best on our end, to get your orders out as quickly as possible, but we cannot control the shipping companies.
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-- Special Orders
- Made to Order and Custom Made Orders take longer to be ready to ship. Approximate order processing times are posted on our web sites for these items.

-- Shipping Time - This is the time it takes for your order to get to you, after it is shipped.
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UPS Ground· - This is our standard shipping method. Depending on where you are and which warehouse your order is shipped from, will determine the shipping time. Normally 2 to 10 working days. (UPS will not deliver to a PO Box)
UPS 3 Day Express· -3 working days
UPS 2nd Day Air· - 2 working days,
UPS Next Day Air· - Next working day.
· Priority Mail - We sometimes offer Priority Mail shipping (please check to be sure if we can) for those who require orders to be shipped to a PO Box. Most of our warehouses are not equipped to ship by Priority Mail, so we must have your order forwarded to one that will ship by this method. Please allow an extra 10 to 14 working days for Priority Mail.
The above information is a guideline only. Many circumstances that are out of our control, can delay your order, such as weather, holidays, workload, back orders, etc. If you need your order by a certain date, please let us know. In some cases, we may be able to speed up the order processing times and determine the best shipping method, so you get your order when you need it. .
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. Do you ship internationally? .
-At this time, we only ship within the USA. - I am sorry but, we do not ship outside the United States, nor do we take charge cards issued from a bank outside the United States. We hope to be able to ship to our overseas friends someday soon. Please check back. .
Can you deliver to an APO / FPO address?
-Please check with us. It depends on the item, whether or not we can have it shipped to an APO address. Please make sure and check with us first.
Priority Mail - We offer Priority Mail shipping for those who require orders to be shipped to a PO Box. Most of our warehouses are not equipped to ship by Priority Mail, so we must have your order forwarded to the one warehouse here in Mission Viejo, California that will ship by this method. Please allow an extra 10 to 14 working days for Priority Mail.

Questions related to billing and credit cards

What is my billing address?
-The billing address is the address where you get your credit card statement each month. It is very important that you enter your billing address correctly. If this address does not match the address your credit card company has on file, your order will NOT be processed until this information is corrected.

Can I have my order shipped to a different address than the billing address for the credit card?
-AT YOUR REQUEST, we will ship to an address other than your billing address ONLY if that address is an "approved shipping address" on file with your credit card company. If using American Express, we can ONLY ship to your billing address.

What cards to you accept?
-We accept Visa, Master Card, Discover, and American Express.

Can I mail in my order with a check or money order?
- If you would like to place an order with a check or money order, use our shopping cart to add in the items that you want to order. After you have finished adding the item/items, go to " checkout" with a list of your item/items. Follow the steps that take you through our normal checkout procedure. This will bring up a screen with your order including the shipping charges. Print this and mail it along with your check or money order to the address listed under Mail on the form. Please make sure to comment on this in the comments section before you finalize your order.
- We hold orders paid with a check until your check has had time to clear. That is about a week.

Why does my credit card not work, even though I know it is a good one?
- It could be that you have typed the number in wrong and/or the expiration date. It is very easy to make a typo so please double check the card number and the expiration date. Or perhaps you have just made a payment. Remember that it usually take a few days for payments to show up on your credit card account. - Try another card. You may not be able to use that credit card. You may want to try to use a different credit card.
- Contact us. Occasionally we have maintenance performed on our systems. If this is the case credit card verification can not occur until the maintenance is finished. We may be able to offer a solution even if this is not the case.

What is the credit card verification code, and why is it important?
-This is the 3 or 4 digit number located on the back or front of your charge card. On your Master Card, Visa, & Discover you will need to turn the card over to the back side. You will see a string of numbers either in or around the signature area. We need the 3-digit number at the end. This is you verification coed. On American Express the code is a 4-digit number on the front side of the card l, usually on the right side located right above the raised numbers of you account number.

In a nutshell this is important to you as well, as us. It shows that you have the card in your hand to help improve security for the consumer when buying something via mail, telephone and internet order, when the credit card is not physically presented to the merchant.

What name will appear on my credit card statement?
-We will bill your charge card using our business name "Stripper Boutique"
Can you send orders COD?
-Sorry... We do not ship COD orders.

Credit Card billing will be from Stripper Boutique  
Prices and availability subject to change without notice.
Stripper Boutique
Please direct comments to: stripperboutique@stripperboutique.net
RETURN POLICY
By purchasing any products from this website, you are acknowledging & agree to all policies & statements posted on this website by Stripper Boutique (affiliate of Stripper Boutique). If you have any questions about any of our policies, please feel free to contact us at any time at stripperboutique@stripperboutique.net , or call us at 206-331-1854.

At Stripper Boutique, we have a 100% satisfaction guaranteed policy. However there are certain legal limitations that we must abide by.

If you get a product that is defective, please contact us immediately after receiving the item for instructions on how to return the item. We will send a replacement of the same style, size, material and color, unless that item is no longer available. Items must be unused. By LAW, we cannot take back any Lingerie, hosiery, undergarments, swimwear, and other intimate items which have been used or worn due to the nature of the products. Once again, all other items such as costumes and clothing will be replaced in the same style, size, material, and color if it is found to have a manufacturing defect. IF an exception is made regarding the return of an item by the management of Stripper Boutique, the returned item will be subject to shipping fees to be paid by the customer.

We need to be notified within 3 business days of receipt of any item for the exchange of an identical item as per the terms set forth in the paragraph above. So again, please choose your STYLES, SIZES, MATERIALS, & COLORS very carefully. If the purchase was unsatisfactory based upon style choice a credit will be given towards any other items listed on our website only after the item has been returned. The legal conditions above also apply to this type of exchange. Any returns sent back without prior authorization and instructions will be refused and all shipping costs will be paid by the buyer. Only if an item is on backorder for more than 30 days, can you request that an item be exchanged for another item of your choice of equal or lesser value.
Shipping costs will not be refunded.
We are not responsible for items being late or lost due to problems with the shipping once the package has been given to the shipping. However, we will do our best to work with you on fiquring out any shipping problems that may occur.If you need an item by a certain date, please contact us as soon as possible for express shipping options. The shipping companies are soley responsible for backing their guarantees. We can only take care of things on our end, and are not responsible for delivery service errors. We will do our best to provide you with any information we can, including tracking numbers whenever available & if requested. Please read our Shipping policy.

We do not accept ANY cancellations once an order has been placed. Partly due to the fact that we frequently have items "Made to Order" for our customers whenever possible that are either out of stock, non-stocked or less frequently ordered & custom made items. So please make sure that you really want and are ready to purchase the item(s) in your order, and that you understand delivery time frames vary for many reasons.

Your business is extremely important to us, and we really do our best to offer only high quality items, and give you the best customer service we can.

Thank you for shopping with us!
Sincerely,
The Management at Stripper Boutique

Please direct comments to: stripperboutique@stripperboutique.net

 

 

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